Deborah Woodcock
posted this on January 19, 2010 11:04 am
|
|
The Reminder Service allows you to record important dates that customers want to be reminded of |
|
|
Instructions 1. Manager Level > Settings > Policies > Reminder Service 2. Pull down and select Yes or No 3. Enter Number of Days in Advance you will contact the customer 4. Yes or No - Do you want to send Reminder Emails? 5. Yes or No - Do you want to automate your Reminder Emails? 6. Edit/Create Reminder Email Template |
|
|
Tips Turn off this feature during busy times, or use Express Checkout. Use this feature as a value-added service you provide to your customers. |
|
|
Details At the end of every order/sale, users will be prompted to ask the customer if they have any events (Birthdays, Anniversaries, etc.) they would like to be reminded about. |
|
|
Screenshots
|