Question

Occasionally, I appear to be missing items on Order Worksheets.  They do appear in FloristWare, and print on the Receipt or Invoice, but are not being printed on the Order Worksheet.

Answer

This can happen (when on the Sale Summary screen) an Item is added to the Sale versus editing the original Order and adding the  item.

Add Item to Sale (it is NOT part of any Order)

1. At Sale Summary screen

2. Click Add Item (in yellow bar at bottom)

This additional product would NOT appear as part of the initial order and will NOT print on the worksheet - it was simply added to the Bill of Sale, to allow the customer to pay for the order and the separate item as one amount.

Add Item to Order (it IS part of Order and will print on Worksheet)

1. At Sale Summary screen

2. Click Edit button on Delivery or Pick Up Order

3. At Order Review screen

4. Click (first) Review/Edit button

5. At Order Contents screen

6. Click Add To This Order (in yellow bar at bottom)

This additional product WILL appear as part of this order and WILL print on the worksheet.