Get Help/Using FloristWare/Orders & Sales

Standing (Recurring) Orders

Deborah Woodcock
posted this on Jan 04 09:12 am

Duplicate orders or specific products for use in Standing (or Recurring) orders.

Download pdf here

Duplicate Order - Customer wants same order on different dates

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1. Begin Order Process > Select Customer > Select Recipient (Local Delivery) > enter Card Message (if applicable)

2. Select Category

3. Select Product(s)

4. At Sale Summary screen > Add Order (in yellow bar at bottom)

5. Click Duplicate Order

6. Complete Order Process* and select next date

Duplicate Product - Customer wants same product as ordered previously

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1. Begin Order Process > Select Customer > Select Recipient (Local Delivery) > enter Card Message (if applicable)

2. At Select Category screen > click Show Customer History or Show Recipient History

3. Select Product(s)

4. Complete Order Process*

*Important Notes

For accounting purposes, Orders/Sales are reported on the day Paid or charged to an Account; select HOLD ORDER (at Payment Method) until you are ready to charge/process payment. For example, orders/sale entered August 1st for delivery on August 7th, 14th, and 21st are considered invoiced on August 1st if charged to an Account. Delivery date does NOT equal accounting date.

Maintain a Master List of all your Recurring/Standing Orders including Customer Name, Item, Frequency, and any other relevant details.